eHA Careers

Meet the Team - Masud Abdullahi

Masud Abdullahi is the face of eHealth Africa at the Katsina Emergency Operations Center (EOC).

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As office manager, Masud makes sure that our polio eradication partners, who utilize the EOC have access to all amenities including steady electricity and internet connectivity at all times so that Routine Immunization reports and data from Supplementary Immunization Activities (SIAs) can be promptly reviewed and acted upon.

He has been the Office Manager at the  Katsina EOC for three and a half years now but insists that every day feels like the first day that he resumed. He is still in awe of the time and efforts that go into polio eradication and surveillance.  In addition to managing his eight-person team, he supervises how the assets and supplies that are deployed to the EOC are used. He represents eHA at meetings, builds and maintains relationships with external stakeholders and serves as eHA’s liaison person in Katsina state. 

Masud’s driving force is to never be the weak link in any organization or team. This mindset has helped him evolve from being just a boss to a leader who leads by example. He is especially proud of his team and in his eyes, his greatest achievement is that he is able to lead and build the capacity of his high-performing team so that they can support the organization's objectives and initiatives.

Despite his quiet exterior, he is very adventurous and curious about other places and cultures. He satisfies this curiosity by traveling and watching movies.

I am proud of how far I have come. Since I started working at eHA, I have gained several skills from the numerous trainings that the organization has organized. I have learned how to use digital tools and solutions to support polio eradication activities such as mapping and microplan development. This has increased the value that I add to our work and my potential to be an asset to any other organization. The work at eHA is very rewarding. Last year, the EOC was a command center for Cerebrospinal Meningitis, Cholera, and Yellow Fever outbreaks and I am glad that I contributed to those efforts, in some capacity
— Masud Abdullahi

Meet the Team - Mohamed Sulaiman Kamara

Meet Mohamed Sulaiman Kamara, a die-hard Arsenal fan and the Chief Accountant in our Sierra Leone office!

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Mohamed joined eHealth Africa (eHA) as a Project Accountant in 2017 and was promoted to this current position after consistent hard work and excellent performance. Mohamed has always worked closely with his team to ensure that they are working towards their team goals and the organization’s overall goals.

Mohamed’s role is a challenging but exciting one, he and his team primarily support all projects by ensuring their accounting and finance processes and procedures are in line with best practices. He ensures the books are closed on a monthly basis in compliance with regulatory standards and makes sure that all the i’s are dotted and t’s crossed for audits. Mohammed also guides and mentors the project accountants, he provides technical support to them when needed and ensures his team remains high performing.

For him, the most rewarding part of his job is the challenges. These challenges help him think critically and innovatively to come up with solutions. Mohammed also enjoys working with diverse teams that include partners and stakeholders, they ensure that no two days are the same at eHA.

In addition to his love and passion for Accounting and Arsenal, Mohammed loves reading motivational books and listening to business news.

My Internship at eHealth Africa Helped me Find my Path

My name is Juliana Jacob and I am a Helpdesk associate with the IT Engineering and Operations team.  I studied Mass Communication at Kogi State University and I am currently studying to earn my Masters in Public Relations at Bayero University, Kano. Up until January 2018 when I became an intern with the Helpdesk/ Network Operating Center at eHealth Africa, all I could think about was pursuing a career that would put me in the limelight and make me a household name.

Everything changed during my National Youth Service year in 2016. I worked at the Nassarawa Broadcasting Service (NBS) as a Radio/TV presenter but I had the opportunity to participate in a project as a data collector/ enumerator. I visited settlements in very remote and hard-to-reach locations and saw first-hand the deplorable state of health care in those communities. Many health facilities were dilapidated and had no vaccines or medicines. I decided there and then that I had to play my own part to improve healthcare for the people in such communities.

Someone told me about an eHealth Africa internship placement. I was immediately interested because eHA was a NGO and I knew it would give me the opportunity to touch lives in some way. I am not sure what I expected but when I found out that I would be placed with the Helpdesk/ Network Operating Center, I was worried. I didn’t see any similarities between my background in Mass Communications or my prior experience as an on-air person and working in Information Technology (IT). I had very little knowledge about IT or what it entailed, prior to this internship. My only experience with IT was a course that I took as an undergraduate student.

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My time as an intern was the most challenging experience of my adult life but it was also the most enlightening. The Helpdesk is perhaps the busiest unit in the entire organization because it supports the delivery of all the projects in some capacity. We make sure that every team member has all the digital tools that they need to deliver their results. The helpdesk also functions as a customer call center and provides support, information, and solutions to eHA staff and partners. Working at the helpdesk helped me to internalize and exhibit the eHA values especially innovative problem-solving. In no time, I found that I had gained valuable skills such as interpersonal communications, and time and task management.

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I have become familiar with IT terms and concepts—that I never thought I would encounter. I have fallen in love with IT and what is so amazing that I did not have an IT or tech background. Everything I know about IT and network operations, I learned from my team at eHealth Africa. Not only were they patient with me, but they also recommended several courses and seminars for my own personal development.

At first, I didn’t think that I could really be of any help to the communities with poor healthcare if I was not on the field or if I was not in the medical profession but my internship with the Helpdesk proved to me that everyone can do something to improve the quality of healthcare for vulnerable populations or communities. At eHealth Africa, everyone brings their strengths to the table and contributes their quota to achieve our mission and vision. We have staff who are not medical doctors or nurses but contribute to the improvement of health service delivery through their expertise in software development, logistics, construction or communications.

In February 2018, I became a full-time staff at eHA. One of the things I love most about eHealth Africa is that it focuses on applied knowledge rather than theoretical knowledge. To a large extent, what matters is getting the job done and not what you studied in school. This is why an intern with a Mass Communications background can become a full-time staff in one of the most technical fields in the organization.

My internship experience helped me to discover what I truly want to do career-wise. Even though my masters is in Public Relations, I have decided to pursue a career in IT. I am currently taking several online courses to attain some certifications in Information and Communications Technology (ICT). There are so many intersections between PR and ICT and I cannot wait to explore them.

I am truly grateful to my team and to eHA for this opportunity. If you are looking for an organization with bright, progressive people who are passionate about transforming health systems in Africa, eHA is definitely the place for you.

Meet the Team - Gift Ogbaje

Meet Gift Ogbaje, our “Director of First Impressions”. She is a security associate/ receptionist with the Operations unit at our Kano office in Nigeria.

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She joined eHealth Africa 2 years ago. Gift’s primary responsibility is visitor management and she is the first person that our visitors meet when they walk through our doors. Gift takes this responsibility very seriously and has made a conscious effort to improve her interpersonal skills so that guests can feel welcome.

At eHA, our strongest asset is our people. Gift embodies our values here at eHA and has shown a remarkable aptitude for innovative problem solving by creating unique and workable solutions to problems within her team. One of her major successes was her simple solution to the traffic during on-site events with external participants. In place of the cumbersome process of generating and printing individual visitors tags, Gift created tags for the training which she could print ahead of time; as well as a register where each participant could enter their details. Her solution reduced the traffic by over 85% and made work much faster.

At eHealth Africa, I am able to utilize my strengths such as accuracy and attention to detail, optimally. I collect and handle invoices from vendors, which I forward to the finance team for payments. My attention to detail aided by proper documentation has helped to reduce errors and delays in processing payments. I have also gained new skills in time management and multitasking which enable me to perform multiple tasks efficiently, without getting flustered.
— Gift Ogbaje
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We are proud to have Gift as part of our team, if you’re ever visiting our office in Kano, be sure to say a warm hello.

Meet The Team - Abdulai Dumbuya

Meet Abdulai Dumbuya, Senior Network Administrator,  in our Sierra Leone office.

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Abdulai has been part of the eHealth Africa (eHA) team for approximately 4 years. He is a team lead and go-to person for issues relating to networking, troubleshooting,  systems backups, the configuration of network application systems, maintenance and administration of Wide Area Network (WAN) technologies and the execution of network disaster recovery plan.

He also the deputy to the ICT Manager and performs administrative duties for the ICT team, including assisting with the preparation of annual ICT budget and procurement for the department.

eHA’s approach to serving underserved communities in Africa is one of my motivations for working with the organization.
— Abdulai Dumbuya

One of Abdulai’s biggest contributions to eHA is reducing the operational cost of the 117 Call Center by over 50%. He achieved this by moving the 117 call center ICT infrastructure from an external provider to the Emergency Operations Center  (EOC), under the Ministry of Health and Sanitation (MoHS).

We are glad to have Abdulai on our team!

My Top 5 reasons why eHA is the best place to be an intern

By Samura Bangura

Procurement Intern at eHealth Africa (eHA) Sierra Leone  in the Operations department

Procurement Intern at eHealth Africa (eHA) Sierra Leone in the Operations department

I am Samura Bangura, a Financial Services graduate from the Institute of Public Administration and Management (IPAM), University of Sierra Leone.  I am currently completing a diploma course in Supply Chain Management. I joined the eHA team in January 2019. eHealth Africa is a go-to place for a wonderful internship experience. I will tell you why:

1. At eHealth Africa, I am gaining the requisite skills and experience to begin my career

I joined eHA, believing the opportunity would help me reach my career goals and sharpen my skill set. I do not regret joining the team. I have always wanted to serve in an organization that would give me the experience I need to begin my career. At eHA, I am able to put into practice what I had learned during my four years at the University and learn new skills.

2. eHealth Africa is a technology-driven organization

I remember thinking that the procurement unit had so many tasks and processes that I was not conversant with, and was worried that I wouldn’t be able to master them. One of the first things that struck me about eHA was the use of technology to make working more efficient. Technology aids almost all processes, including the signing of documents. I was like; “wow! this is great’’. There was so much to learn. I learned how to use different apps and platforms for financial management, document storage, and even task management.

3. Opportunity for learning and growth

At eHA, I have learned so much in a short time. Now, I know how to execute a procurement process, from bid evaluation to processing vendor payments. I also learned how to do administrative tasks for the procurement department, including organizing procurement committee meetings! All this, within just a few months of starting my internship with eHA. I love the fact that eHealth Africa provides opportunities for everyone to learn and grow in their career and in any other areas of interest. One of my biggest takeaways from eHA is to deliver every task with utmost diligence. The experiences and knowledge that I have gained will be mine for the rest of my life. I am very grateful to eHA.

4. Staff are welcoming and eager to help

I love working at eHealth Africa! My colleagues ae very welcoming and eager to help. By the third day of my internship, I quickly realized that there was no need to worry because my supervisor is very inspiring, hardworking and patient with me. She trained me  one on one, for a week, so that I would be accustomed to how things are done in the procurement unit. She encouraged me to ask questions and to seek clarification whenever I was unsure of something.
5. Interns are truly part of the team
It’s true, no one treats me differently, even though I am an intern. We are included in all aspects of the organization and our work is just as invaluable as any other team members’. There’s no sense of “real staff” vs. “interns”, we are all one team. For example, the procurement team in Sierra Leone was commended for being the Team of the Quarter, during an employee event on 29th of March 2019, marking the end of the first quarter.

Samura receiving a certificate from Jatin Hiranandani, Deputy Director, Operations

Samura receiving a certificate from Jatin Hiranandani, Deputy Director, Operations

I feel proud to be part of the winning team. Surprisingly, as an intern, I was also given a certificate, even though I wasn’t expecting one. This shows that eHA does not discriminate between regular staff and interns.
— Samura Bangura
Team of the Quarter- Procurement Team

Team of the Quarter- Procurement Team

Are you interested in applying for an internship with eHA? Click here to see the list of open internships and apply now.

Technical Career Development at eHealth Africa

Health systems, especially in within Africa, face the challenge of delivering high-quality services to an ever-growing population with limited resources. This has necessitated the development of innovative approaches to expand access to healthcare to larger numbers of people, even in the most difficult-to-reach locations. The role of electronic and mobile technologies, ranging from simple SMS messaging for reporting and complex information and data management systems for studying patterns in disease prevalence, in the transformation of healthcare delivery has become more evident.

eHealth Africa was founded in 2009, on the belief that adapting technology to meet local needs and settings, is the key to delivering better health services. A decade later and with projects such as the Geo-Referenced Infrastructure and Demographic Data for Development (GRID3) and solutions such as LoMIS Suite and Gather under our belt, eHealth Africa is an established leader in the Global Health Informatics (GHI) space.  Our approach to technology is that systems designed in proximity to the environment in which they are needed are stronger, more effective, and help close the gap between design and use.

Our GHI program spans several technical areas including software development, Geographic Information Systems (GIS) & Analytics, Information Technology & Engineering Operations, Business Analysis and DevOps Engineering. We therefore constantly seek to connect and leverage our work across focus areas while attracting and retaining the best employees. Through a more deliberate focus on employee development, we focus on building and keeping an outstanding Africa-based team to execute our work.

There’s always time to laugh when you love your job

There’s always time to laugh when you love your job

Some members of our GHI team share some of the ways that eHA supports the development of careers in tech.

Evance, Senior Software Developer in Software & Solutions Development

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Working at eHealth Africa is by far, the most rewarding career experience I have had. I joined eHA two years ago and before that, I had several years of experience developing software for customer-oriented companies. At eHealth Africa, the focus is on saving lives in the most constrained environments in Africa. Not only have I worked on many projects, all requiring different technical specifications and I have done so in three countries namely, Guinea, Liberia, and Nigeria, using some of the coolest technologies available in our age such as Big/Sensitive data management, Offline- aware apps, Biometric identification). Creating software for various contexts and needs, motivates and challenges me to be more creative and to try new methods. I have grown as a software developer because of the work that I do at eHA. It is an amazing feeling for me to see how the codes I write contribute to improving healthcare among underserved populations.
— Evance

Sandra, Senior Business Analyst in Software & Solutions Development

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As a Senior Business Analyst with the GHI program, I work in the capacity of a project manager, responsible for planning and executing a project. I am also responsible for the requirements analysis and documentation, specifications, development cycle and execution of a variety of GHI projects. eHA has provided me and my colleagues with a platform to excel. I have been given way more opportunities in just 1 year working with eHA, than in the two years I spent working with other organizations. At eHealth Africa, there are a lot of opportunities for career growth within the organization, irrespective of your tech inclination. I joined eHA as a Business Analyst in 2017 and by the end of 2018, I had been promoted twice. I have worked on many projects and last year, I was made the project lead for an eLearning initiative for employees and clients. Thanks to eHealth Africa, I and other colleagues were trained and have received the Projects in Controlled Environments (PRINCE2) certification, which is invaluable for a career in project management. The organization expects great results from their staff but what is most important is that eHA pushes and supports us to achieve our personal development and career goals.
— -Sandra

Oluwafemi, Associate Manager, DevOps Engineering

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DevOps is a growing culture which was born out of the need to roll out incremental changes to software several times daily. In the past, it was not scalable or automated; now with new technologies in cloud computing, automation and deployment, development and operations process are easier and more cost-cutting.
At eHA, we use open source technologies to solve health-related challenges in contexts which are constantly evolving. It is very important for the solutions that we create to move from writing to pushing to production within minutes. DevOps simply eliminates the barrier between the people who develop software and those who operate it, allowing the development of solutions that integrate functionality with enhanced usage and minimal error. I joined eHA about 2 years ago as a DevOps engineer and in that time, I’ve worked with the team on the best and most cost-effective way to evolve and improve our solutions at a faster pace.
The best part of working in eHA, for me, is that there’s always room to learn and grow. I am continuously exchanging knowledge and learning about the latest technology trends to keep up with the ever-growing DevOps culture.
— Oluwafemi

Detan, Associate Manager in Geographic Information Systems

There is a tendency for techies to be somewhat distant from the clients who use their software or solutions. eHA allows members of the GHI team to be seconded to other eHA offices in Berlin, Sierra Leone, and Liberia and to clients in different parts of the continent (Chad, Cameroon, Niger) in order to ensure that the team is fully embedded with clients and fellow technical consultants. This provides a deeper grasp of the context and increases empathy towards the client and the work that we do, making work enjoyable, irrespective of the inherent challenges and risks in implementing a project.
In addition, jobs roles within the organization and division allow for flexibility and adaptability to suit project requirements and career goals. For example, business analysts may double as project managers on a small project, and there are opportunities for project managers and UI/UX designers to transition into product management roles if they are interested in such career paths, while technical leads may also double as technical project managers if need be. Members of the GHI team attend and plan conferences, hackathons and other meetups within the technology industry. This helps our team stay abreast with new trends in our field so they can improve themselves, and deliver better results.
— Detan

eHealth Africa is committed not just to delivering data-driven solutions that address systems-level issues across Africa, but to providing career and learning opportunities to tech enthusiasts. We are passionate about sharing our knowledge, experience, and skills with the next generation in order to inspire positive change. eHealth Africa frequently hosts tech meetups in Kano and Berlin to bring together individuals who are interested in developing technological tools for development.

If you are interested in pursuing a career in tech or global health informatics with an established leader in the field, visit the careers page on our website to keep up with internship or job opportunities.

Welcoming Micheline Ntiru to eHealth Africa’s Board of Directors

At eHealth Africa, our greatest strength is our people. We believe in attracting and working with passionate, motivated individuals who add value to the work that we do to build stronger health systems across Africa. We are pleased to announce the appointment of Micheline Ntiru as a member of eHA’s Board of Directors.

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Micheline joins Andrew Karlyn, My T. Le and our Executive Directors, Evelyn Castle and Adam Thompson to provide professional governance, mentorship to senior leadership, guidance on critical organizational functions, and global representation in order to support and strengthen eHA.

Micheline has 20 years of experience in small and medium enterprises (SMEs) growth, impact investment, sustainability, and public health management globally. She is a coach and business facilitator for the SEED Program at Stanford University’s Global Business School, an initiative to transform business and leadership practice among high-performing CEOs of SMEs in Africa. In addition, she provides portfolio and deal structuring advice to private equity and venture capital investors in Europe and North America.

Within the public health space, she has held several management and advisory positions with leading nonprofit organizations such as Care International and Helen Keller International, on thematic areas such as maternal and child health, Malaria and HIV/AIDS and public health nutrition.

To learn more about Micheline and the other members of our Board of Directors, visit the “Our People” page on our website. We look forward to working with her in the months and years to come.

Internship Spotlight: Eleanor Williamson-Taylor

Eleanor Williamson-Taylor is a programs Intern at eHealth Africa (eHA) in Sierra Leone. She joined eHA in September 2018.  

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Eleanor currently works with the Public Health Workforce Development Team (PHWD). Her role involves liaising and coordinating with various PHWD stakeholders including the Directorate of Human Resources for Health, Directorate of Health Securities and Emergencies, Clinton Health Access Initiative, and U.S Centers for Disease Control (CDC), among other partners to ensure effective collaboration in developing the strategy for development of the public health workforce in Sierra Leone.

She says more in this: